Introduction
CAFE Website: https://www.cafe.org.in
This policy document highlights the website policies for the CAFE website.
Official Guidelines & Compliance
CAFE Website Policy
Our comprehensive guidelines covering content contribution, security, hyperlinking, accessibility, copyright, and platform governance.
Content Contribution, Moderation, and Approval Policy
Content shall be contributed by the authorized Content Manager in a consistent fashion to maintain uniformity and to bring in standardization along with associated metadata and keywords. In order to present the content as per the requirement of the user, content shall be categorized. Content is contributed to the website through a Content Management System which would be web-based having user-friendly interface.
The content on the website goes through the entire life-cycle process of Creation, Modification, Moderation, Approval, Publishing, Expiry, Archival, and Purging.
Once the content is contributed, it is moderated and approved prior to being published on the website. If the content is rejected at any level, then it is reverted back to the originator of the content for any further action.
Content Review Policy
The process and accountability must be in place to keep the content on the website up-to-date, free from pilferages, and no derogatory remarks on institutions, individuals, or communities. It defines the roles and responsibilities of the website content review and the way it needs to be carried out. Review frequencies are defined for the diverse content elements. The review policy is based on different type of content elements, its validity and relevance as well as the archival policy. The entire website content shall be reviewed in a regular frequency by the CAFE Team. There is a defined review and action mechanism to act with agility if there is any request or demand to withdraw the content published in the website.
Copyright Policy
Materials featured on this site may be reproduced free of charge in any format or media without requiring specific permission. This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context. Where the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material does not extend to any materials on this site, which is identified as being the copyright of a third party. Authorization to reproduce such materials must be obtained from the respective copyright owners.
Hyperlinking Policy
Links to external websites/portals
At some places on CAFE website, users may find links to other websites/portals. These links are placed for convenience. CAFE is not responsible for the contents, reliability, and information security provisions of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on CAFE website should not be assumed as endorsement of any kind. CAFE can neither guarantee that these links will work all the time nor it has any control over availability of linked pages.
Links to CAFE website by other websites
CAFE does not object to linking directly to the information that is hosted on this website and no prior permission is required for the same. However, we do not permit our pages to be loaded into frames on any other sites. The pages belonging to this website must load into a newly opened browser window of the user.
Accessibility
CAFE is committed to ensure that its’ website is accessible to all users across devices and technologies. It has been built with an aim to provide maximum accessibility and usability to its users. As a result, this website can be viewed from a variety of devices such as desktops, laptops, and web-enabled mobile devices.
CAFE shall put its best efforts to ensure that all the information on its’ website is accessible to people with disabilities. For example, a user with visual disability can access this website using assistive technologies such as screen readers and screen magnifiers.
CAFE also aims to be standards compliant and follow principles of usability and universal design, which should help all the users of this website.
CAFE website adheres to the up-to-date version of Web Content Accessibility Guidelines (WCAG) laid down by the World Wide Web Consortium (W3C). Some part of information on the website is also made available through links to external websites. External websites are maintained by the respective organizations who are responsible for making their sites accessible.
If users have any problem or suggestion regarding the accessibility of this website, they may write to CAFE and CAFE shall respond in a helpful manner. They may let CAFE know the nature of the problem, along with the contact information.
Website Security Policy
CAFE website contains information which is freely accessible, and may be viewed by any user. Except for authorized security investigations and data collection, no attempts will be made to identify individual users. Accumulated data logs will be scheduled for regular deletion. The Website Privacy Policy details our position regarding the use of personal information provided by the users. Unauthorized attempts to upload information or change information are strictly prohibited, and may be punishable as per the jurisdiction laws.
Privacy Policy
As a general rule, CAFE website does not collect Personal Information about users when they access the site. They can generally access the site without revealing Personal Information, unless they choose to provide such information. If users are asked for any other Personal Information, they will be informed how it will be used if they choose to give it. The users’ access to linked-pages or third-party links through CAFE website may require the sharing of Personal Information. The users must take an informed decision before giving consent to access the desired content.
If at any time, users believe the principles referred to in this privacy statement have not been followed, or have any other comments on these principles, they may notify the webmaster through the ‘contact us’ page.
Site visit data
This website records user visit and logs the following information for statistical purposes – visitor’s server address; the name of the top-level domain from which they access the Internet (for example, .gov, .com, .in, etc.); the type of browser they use; the date and time they access the site; the pages they have accessed; the documents downloaded; and the previous Internet address from which they linked directly to the site.
CAFE will not identify users or their browsing activities, except when where a law enforcement authority may exercise a warrant to inspect the service provider’s logs.
Website Contingency Management Policy
The presence of the website on the Internet is to deliver information and services on a perpetual basis. Hence, all efforts shall be made to minimize the downtime of the website as far as possible.
It is therefore necessary that a proper Contingency Plan to be prepared to handle any eventualities and restore the site in the shortest possible time. The possible contingencies include:
Defacement of the website
All possible security measures must be taken for the website to prevent any possible defacement/hacking by unscrupulous elements. However, if despite the security measures in place, such an eventuality occurs, there must be a proper contingency plan, which should immediately come into force. If it has been established beyond doubt that the website has been defaced, the site must be immediately blocked. The contingency plan must clearly indicate as to who is the person authorized to decide on the further course of action in such eventualities. The complete contact details of this authorized person must be always available with the web management team. Efforts should be made to restore the original site in the shortest possible time. At the same time, regular security reviews and checks should be conducted to rectify any loopholes in the security.
Data Corruption
A proper mechanism must be worked out in consultation with the web hosting service provider to ensure that appropriate and regular back-ups of the website data are being taken. These enable a fast recovery and uninterrupted availability of the information through the website in view of any data corruption.
Hardware/Software Crash
In case the server on which the website is being hosted crashes due to some unforeseen reason, the web hosting service provider must have enough redundant infrastructure available to restore the website at the earliest.
Natural Disasters
There could be some possibilities that due to some natural calamity, the entire data centre where the website is being hosted gets destroyed or ceases to exist. A planned contingency mechanism has to be in place for such eventualities whereby it should be ensured that the Hosting Service Provider has a ‘Disaster Recover Centre (DRC)’ set up at a geographically remote location and the website is switched over to the DRC with minimum delay and the access through internet is restored.
Website Monitoring Policy
CAFE has a Website Monitoring Policy and the website is monitored periodically to address and fix the quality and compatibility issues around the following parameters:
- Performance: Site download time is optimized for a variety of network connections as well as devices. The key pages of the website are tested to clear the acceptable performance.
- Functionality: All modules of the website are tested for their functionality. The interactive components of the site such as feedback forms, shall work smoothly.
- Broken Links: The website is thoroughly reviewed to rule out the presence of any broken links or errors. This shall be checked in regular frequency.
- Traffic Analysis: The site traffic is regularly monitored to analyse the usage patterns as well as users’ profile and preferences.
- Feedback: Feedback from the users is the best way to judge a website’s performance and make necessary improvements. A proper mechanism for feedback is in place to carry out the changes and enhancements as suggested by the users.
User ID and Password Policy
Access to sensitive or proprietary business information on CAFE website is limited to users who have been determined to have an appropriate official reason or assigned responsibility for having access to such data. All registered users who are granted security access will be identified by a ‘user name’ provided by webmaster. Users who are granted password access to restricted information are prohibited from sharing or divulging those passwords to any third parties. User will notify us immediately in the event a User ID or password is lost or stolen or if User believes that a non-authorized individual has discovered the User ID or password. If users have any observations regarding CAFE Website Security Policy, they may contact the Web Information Manager by using the Feedback option in CAFE website.
Content Archival Policy
The content components are created with metadata, source, and validity date. The content shall not be displayed on the Website after the validity date. Therefor website contents must be reviewed within the validity period for further continuance (with or without modification) with a new validity date. Some of the short-lived content components like tenders, recruitment etc., which will not have that relevance on the website after the intended purpose. The content components like documents, reports, latest news is regularly reviewed as per the Content Review Policy.
Once the Website content components attain the validity date, it is removed from website and moves to archive folder. Based on the content category, jurisdictional rules, and CAFE guidelines, the content components in the archival folder shall be maintained for a definitive time period.
The above policy is in force and will be followed while maintaining the CAFE website.